Never miss a call.
Never miss a customer.
Ellies Reception answers every incoming call for your small business with a real, friendly receptionist — schedules appointments straight onto your calendar, and handles your customers exactly like an in-house team would. Keep your existing business number. We handle the rest.
Ellie: "Let me check the calendar for you — I have Thursday at 2pm. Want me to book it?"
Trusted by small businesses across every industry
Missed calls are missed business
Most callers won't leave a voicemail — they just call your next competitor. Ellies Reception makes sure a friendly human always picks up, so every opportunity gets answered.
A real person, every time
No robotic menus. Your callers talk to a warm, trained receptionist who represents your business the way you want to be represented.
Booked while you work
Appointments go straight onto your calendar in real time — no back-and-forth, no double-booking, no missed follow-up.
Same number, zero hassle
We simply forward your existing business line. Customers dial the number they already know — nothing to change, print, or re-announce.
Everything an in-house front desk does — without the overhead
One flat plan covers live answering, scheduling, and everything in between.
Live call answering
Friendly, U.S.-based receptionists answer in your business name, in as few as 2 rings.
Calendar & appointment scheduling
Connects to the calendar you already use to book, reschedule, and confirm appointments live on the call.
Custom call scripts
We learn your business, services, hours, and FAQs so every greeting sounds exactly like you.
Instant call summaries
Get a text or email after every call with who called, why, and what was booked — no voicemail to dig through.
After-hours & overflow coverage
Choose 24/7 coverage or just the hours you need help — nights, weekends, lunch breaks, or peak call times.
Spam & robocall filtering
Ellies Reception screens out spam and sales calls so your team — and your call minutes — are only spent on real customers.
Up and running in 48 hours
No hardware, no IT team, no long onboarding calls.
Tell us about your business
Share your hours, services, and how you'd like calls handled — takes about 10 minutes.
We build your call flow
Your dedicated setup team creates a custom greeting, script, and calendar connection.
Forward your number
Simply forward your existing business line to Ellies Reception — takes two minutes, no new number needed.
We start answering
Every call is answered live and every booking lands on your calendar automatically.
Simple plans that scale with your call volume
Every plan includes live answering and calendar scheduling, plus a set number of minutes each month. Need more in a busy month? Extra minutes are billed at a flat $2.20/min on any plan — no surprise upsell required.
Starter
For solo owners just getting overflow help.
75 minutes included · $2.20/min after that
- Live call answering, business hours
- Calendar scheduling
- Call summaries by text & email
- Keep your existing number
Growth
For growing firms that can't afford a missed call.
200 minutes included · $2.20/min after that
- Everything in Starter
- Extended & after-hours coverage
- Custom call scripts & FAQs
- Call transfer & warm hand-off
- Spam & robocall filtering
Premium
For established businesses running at full volume.
600 minutes included · $2.20/min after that
- Everything in Growth
- 24/7 live coverage
- Multi-location routing
- Dedicated account manager
Need more than 600 minutes a month? Stay on Premium and extra minutes are still just $2.20/min — get in touch if you want help picking the right plan.
Questions small business owners ask us
No. You keep your existing number. We simply set up call forwarding, so customers keep dialing the number they already know — nothing to reprint or re-announce.
Yes. We connect directly to the calendar tool you already use, so receptionists can check real-time availability and book, move, or cancel appointments live on the call.
You choose. Coverage can be business hours only, extended hours, or full 24/7 — including nights, weekends, and holidays.
Most calls are answered live within a few rings by a receptionist trained on your business — not a queue or hold music.
Plans are month-to-month with no long-term contract. You can change plans or cancel at any time.
Plans start at $299/month for 75 included minutes, up to $1,050/month for 600 included minutes on our Premium plan. See the Pricing section above for the full breakdown, or request a free consultation if you're not sure which plan fits your call volume.
No penalty and no surprise upsell call — additional minutes are simply billed at a flat $2.20/min, on any plan. You'll always see exactly what you used on your monthly statement, and we'll let you know if it looks like it's time to move up a tier.
Ready to stop missing calls?
Get a free consultation and see how Ellies Reception can start answering for your business this week.
Request your free consultation
Tell us a bit about your business and we'll follow up within one business day with a custom plan and quote.
- No obligation, no credit card required
- Live in as little as 48 hours
- Keep your existing business number